The Income Tax Department launched an AI-powered assistant ‘Kar Saathi’, along with a revamped income tax portal, as a major step towards digital governance and taxpayer facilitation. The initiative aims to simplify compliance under Income Tax Act, 2025 and improve taxpayer experience through technology-driven solutions. The launch coincides with the nationwide awareness campaign PRARAMBH 2026.
About Kar Saathi
Kar Saathi is an AI-powered digital assistant designed as a one-stop platform for tax-related services and guidance.
It provides:
- 24×7 assistance for taxpayers
- Support for ITR filing, compliance, and grievance redressal
- Easy access to forms, notices, deductions, refunds, and procedures
Aim of Initiative
- Simplify tax compliance and filing procedures
- Provide round-the-clock AI assistance
- Ensure smooth transition to new tax regime (Income Tax Act, 2025)
- Promote technology-driven governance
Features of Kar Saathi
Covers:
- ITR filing guidance
- Tax provisions and rules
- E-verification and compliance
- Refund and notice-related queries
Integrates services like:
- Forms and challans
- E-payment
- FAQs and guidelines
Designed for:
- User-friendly interface
- Faster navigation
- Reduced compliance complexity
Significance
- Reduces reliance on intermediaries (agents, consultants)
- Enhances ease of doing taxes
- Strengthens AI-based public service delivery
- Improves transparency and efficiency in tax administration
About PRARAMBH 2026: Awareness Campaign
PRARAMBH (Policy Reform and Responsible Action for Mission Viksit Bharat) is a nationwide awareness initiative launched to educate taxpayers about changes under the new tax system effective 1 April 2026.
Objective
- Promote a “citizen-first” tax system
- Minimise confusion and litigation
- Improve taxpayer awareness and compliance behaviour
Key Features
- Multi-channel outreach:
- Print media
- Radio and television
- Digital and social media
- Includes: Workshops and Simplified guidance material